- Make a SWOT list
The first step is to identify and list what you think are your business’s strengths. Examples could include strengths relating to employees, financial resources, your business location, cost advantages and competitiveness.
At this stage of the SWOT analysis, the list does not need to be definitive. Any ideas and thoughts are encouraged.
List things in your business that you consider to be weaknesses (i.e. that put your business at a disadvantage to others). Weaknesses could include an absence of new products or clients, staff absenteeism, a lack of intellectual property, declining market share and distance to market.
Make sure you address the weaknesses raised in your SWOT analysis. The list of weaknesses can indicate how your business has grown over time. When you review the SWOT analysis after a year, you may notice that your weaknesses have been resolved. While you may find new weaknesses, the fact that the old ones are gone is a sign of progress.
Think about the possible external opportunities for your business. These are not the same as your internal strengths, and are not necessarily definite – an opportunity for one aspect of your business could be a threat to another (e.g. you may consider introducing a new product to keep up with consumer trends, but your competitors may already have a similar product). Keep this in mind, but for the SWOT analysis, the same item shouldn’t be listed as both an opportunity and a threat.
Opportunities could include new technology, training programs, partnerships, a diverse marketplace and a change of government.
List external factors that could be a threat or cause a problem for your business. Examples of threats could include rising unemployment, increasing competition, higher interest rates and the uncertainty of global markets.
- Establish priorities
When you have completed the steps above, you will have 4 separate lists. Ideally, these lists can be displayed side-by-side so you can have an overall picture of how your business is running and what issues you need to address. You can then work out what issues are the most important and what can be dealt with later (i.e. develop 4 prioritised lists).
- Assemble a SWOT matrix
Visualize your business’s strengths, weakness, opportunities and threats (SWOT) using a SWOT matrix. It can help you to understand your internal capabilities and external market conditions. Create your own SWOT analysis and use it to develop a strategy for your business that gains benefit from your strengths and opportunities while avoiding weaknesses and threats.
Draw a square containing four equal boxes. Label the boxes “Strengths,” “Weaknesses,” “Opportunities” and “Threats.”
List your business’s strengths in the corresponding box. These are your internal skills and resources that provide you with an advantage. For example, your strength might be good customer service or patented technology.
Write down your company’s weaknesses in the corresponding box. Weaknesses are areas that require improvement. They might include poor brand reputation or inexperienced staff.
Establish your opportunities and list them in the corresponding box. Opportunities are external situations from which you can benefit when you apply your internal strengths. For example, if market research indicates a need for a new product and you have the skills to produce it, that would be an opportunity.
List the external threats to your business in the corresponding box. Threats are events with the potential to exploit your weaknesses. For example, if you have poor customer service and a competitor with strong customer service enters the market, it could threaten your business.
- Analyze data and develop action plans
How can we use our strengths to take advantage of the opportunities identified
How can we use these strengths to overcome the threats identified?
What do we need to do to overcome the identified weaknesses in order to take advantage of the opportunities?
How will we minimise our weaknesses to overcome the identified threats?
Once you have answered these questions and finalised your lists, you can now use the SWOT analysis to develop strategies for achieving your business goals.